رقم کی واپسی کی پالیسی

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at WhatsApp 03092360432. Please note that returns will need to be sent to the following address: [Flat no A-2, Zohra Square, near Sukker Sweets, garden west, Karachi.] 

If you request a for a return the purchase price (excluding delivery charges) will be returned back to you using the same method once we receive the returned order back from customer’s side and confirmed that it meets our stated condition above. Customers are responsible for any costs associated with returning the item to us. (We will return your payment through Bank Transfer or easy paisa)

If you request for exchange our team will send you new product and you have to give that old product to our rider customer will be responsible for costs associated with the exchange process The courier replacement facility is available for limited cities only.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at WhatsApp 03092360432 or Email us at megacollection.pk@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at WhatsApp 03092360432 or Email us at megacollection.pk@gmail.com.